TERMS OF SERVICE

These Terms of Service ("Terms") are a binding agreement between you and Good Ol' Boys ("GOB", "we", "us"), a clothing brand based in Escondido, California. They cover this website, every order you place through it, and every account, email, or support request tied to it.

By browsing, creating an account, or placing an order, you accept these Terms. If you do not accept them, do not use the site. Your privacy rights are covered separately in our Privacy Policy, which is incorporated into these Terms by reference.

• You must be at least 13 to use the site, and 18 or older (or have a parent or guardian complete the purchase) to place an order.
• You are responsible for everything that happens under your account, including keeping your password private.
• Account information must be accurate and current. Fake names, throwaway details, or someone else's payment method are grounds for cancellation.
• You can delete your account at any time from your account's Privacy tab, subject to orders still in flight.

We may suspend or close an account for fraud, chargeback abuse, promo-code abuse, reseller scalping, harassment of our team, or any use that puts the store or other customers at risk.

Placing an order is an offer to buy, not a completed contract. Your order is accepted when we send the order confirmation email, and only for the items we actually ship.

• Stock — inventory is limited and counts update in real time. If an item sells out between add-to-cart and payment, we cancel that line and refund it in full.
• Errors — if a price, description, image, or stock count is wrong, we may correct it or cancel the affected order, even after payment. You get a full refund when that happens.
• Limits — we may limit or refuse quantities per person, per household, or per address.

• All prices are in US dollars and exclude sales tax and shipping unless stated otherwise.
• Applicable sales tax is calculated automatically at checkout based on your shipping destination and the tax treatment of apparel in that jurisdiction, including California requirements.
• Payments are processed by Stripe. We never receive or store your full card number, CVV, or bank credentials.
• You confirm you are authorized to use the payment method you enter, and that the billing details you provide are true.
• Your card is charged when the order is placed. Failed, reversed, or disputed payments may result in cancellation.

Promo codes are a courtesy, not an entitlement. Unless a code explicitly says otherwise:

• Each code is single-use and tied to one account, one email address, and one shipping address.
• Codes cannot be stacked, sold, transferred, or applied retroactively to a completed order.
• Codes have no cash value and can expire or be withdrawn at any time.
• Attempts to bypass single-use limits — duplicate accounts, alias emails, address variations — void the discount and may void the order.

• Orders are processed on business days. Shipping estimates are estimates, not guarantees.
• We ship within 30 days of order acceptance unless we state a longer time at checkout. If we cannot, we will tell you, offer you the choice to wait or cancel, and refund you in full if you cancel — as required by the FTC Mail, Internet, or Telephone Order Merchandise Rule.
• Carrier rates, labels, and tracking are handled through our shipping provider; you receive tracking by email once a label is created.
• Risk of loss passes to you on delivery by the carrier to the address you provided.
• Wrong or incomplete addresses are your responsibility. Reshipment of a package returned as undeliverable may require paying shipping again.
• We are not liable for carrier delays, weather, strikes, or theft after confirmed delivery — but tell us anyway and we will help you chase it.

• Cancellations — request a cancellation from the Contact page. If the order has not been fulfilled yet, it is cancelled and refunded automatically. Once a label is created, treat it as a return.
• Returns — submit a return request within 30 days of delivery. Items must be unworn, unwashed, undamaged, and in original condition with tags attached.
• Refunds — approved refunds go back to the original payment method after the item is received and inspected. Original shipping is non-refundable unless the item was defective or we shipped the wrong thing.
• Defects and mistakes — our error, our cost. We cover return shipping and either replace the item or refund it in full.
• Final sale — clearly marked final-sale or made-to-order items are not returnable except when defective.

You agree not to:

• Scrape, crawl, mirror, or bulk-download the site, or use bots to buy limited stock.
• Probe, scan, or attempt to breach the site, our accounts, or our providers' systems.
• Interfere with reCAPTCHA, rate limits, or other abuse-prevention measures.
• Submit false requests, fraudulent chargebacks, or abusive support messages.
• Use the site for anything unlawful or for resale misrepresented as official GOB retail.

The GOB name, logo, fang mark, product designs, photography, copy, and the look and feel of this site are owned by us and protected by copyright and trademark law. You may not copy, print, resell, or use them on your own products or marketing without written permission.

If you send us photos, reviews, feedback, or ideas, you grant us a non-exclusive, royalty-free license to use them to run and promote the brand. You keep ownership of what you sent.

Transactional emails — order confirmations, shipping updates, refunds, support replies — are part of the service and cannot be opted out of while you have an active order or account.

Marketing emails are opt-in only. Every newsletter includes a one-click unsubscribe, and you can also manage it from your account's Privacy tab.

The site is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the site will be uninterrupted, error-free, or secure against every possible attack, or that colors on your screen will exactly match the garment in your hands.

To the fullest extent permitted by law, GOB and its owners, staff, and suppliers are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from your use of the site or any product bought through it.

Our total liability for any claim is limited to the amount you paid for the order the claim relates to. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you. Nothing here limits liability for fraud, gross negligence, or anything that cannot lawfully be limited.

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules.

Talk to us first: email customerservice@goodoleboys.clothing and give us 30 days to fix it. Most problems die there. If a dispute cannot be resolved informally, it will be brought exclusively in the state or federal courts located in San Diego County, California, and both sides consent to that jurisdiction. You may still bring a qualifying claim in small claims court.

Claims must be brought individually. To the fullest extent permitted by law, you and GOB each waive any right to bring or participate in a class, collective, consolidated, or representative action. Any claim arising out of these Terms or an order must be filed within one year after it arises, or it is permanently barred, except where a longer period cannot lawfully be shortened.

• Indemnity — you agree to cover our reasonable losses, including legal fees, arising from your breach of these Terms, your misuse of the site, or your violation of law or another party's rights.
• Force majeure — we are not liable for delays or failures caused by events outside our reasonable control: carrier or supplier failure, natural disaster, fire, war, labor action, outages, or government action.
• Severability — if any provision is found unenforceable, it is trimmed to the minimum extent necessary and the rest stays in force.
• No waiver — not enforcing a term once does not waive it later.
• Assignment — you may not assign these Terms; we may assign them in a merger, acquisition, or sale of assets.
• Entire agreement — these Terms, the Privacy Policy, and any order-specific terms shown at checkout are the whole agreement between us.
• Electronic communications — you consent to receive agreements, notices, receipts, and disclosures electronically, and agree they satisfy any legal requirement that they be in writing (E-SIGN Act).
• Termination — we may suspend or end your access at any time for the reasons in section 2; sections on IP, disclaimers, liability, disputes, and these general terms survive.

Under California Civil Code §1789.3, California users are entitled to this notice: this site is provided by Good Ol' Boys, 1325 Gary Lane, Escondido, CA 92026. Products are priced as shown on each product page, and there is no charge for browsing the site.

To file a complaint or receive further information, contact us at customerservice@goodoleboys.clothing, or write the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or call (800) 952-5210.

California law requires retailers to post their refund policy; ours is section 7 above and is also shown at checkout.

We may update these Terms as the store changes. The effective date at the top always reflects the current version, and the version in force when you placed an order governs that order.

Questions? Email customerservice@goodoleboys.clothing or use the Contact page. We reply within 2–3 business days.